Coronavirus Updates

Safety of our people

At Artistic Pod, we take our role in the fight against coronavirus incredibly seriously and our priority through this remains the safety of our staff and customers.

Delivery Updates

Due to the strict social distancing measures we’ve put in place at our fulfilment centres, our delivery times are a little longer than normal.

The safety of our staff and partners is our top priority, so we’re working around the clock to make sure that you can get your Artistic Pod orders as quickly and safely as possible. 

While we work to keep everyone safe, we expect there be some delays to deliveries and some delivery options might not be available. 

If your order has been sent with a trackable service you’ll be able to get the latest updates on your order by clicking the tracking link in your shipping confirmation email. Alternatively, you can log into ‘My Account' and click 'Track This Order'. 

We're working with our courier companies to protect both their drivers and your health, so your favourite parcels – Artistic Pod parcels – can keep landing on your doorstep. These include selecting safe places for packages to be left and drivers signing on your behalf.

Just one more thing...
We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Artistic pod cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

Stay safe and we hope our content and parcels bring you a nice distraction when you need it most.

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